When you stop or restart an MPP, the EPM waits for the specified license reallocation time before taking the telephony ports away from that MPP and redistributing them to the other MPPs in the Experience Portal system. The reallocation time needs to be longer than the MPP grace period so that the MPP has time to finish any active calls, stop, and then restart.
Procedure
Log on to the EPM web interface by using an account with the Administration user role.
On the EPMnavigation pane, click System Configuration > EPM Servers.
On the EPM Servers page, click EPM Settings.
On the EPM Settings page, go to the Miscellaneous group.
In the License Re-allocation Wait Time field, enter the number of minutes that the EPM has to wait.
