If your browser uses a proxy server, you need to add the host address of the MPP to the list of addresses for which a proxy server is not required. You should then be able to access the Media Server Service Menu from the appropriate <MPP name> Details page.
Procedure
Open Internet Explorer.
Select Tools > Internet Options > Connections.
Click LAN Settings, then click Advanced.
In the Exceptions text box, enter the host addresses of the MPP whose Media Server Service Menu you want to access.
You can use the * (asterisk) wildcard to specify multiple MPPs with similar addresses.
Tip:
To determine the host address of a particular MPP, look at the <MPP name> Details for that MPP.
To view the host addresses for all MPPs, from the EPM main menu, select System Configuration > MPP Servers.
Click OK three times to close the Proxy Settings dialog, the LAN Settings dialog, and the Internet Options dialog.
