Most Experience Portal components and log files are located in the default installation directory that you specify during installation. However, several components cannot be relocated and are stored in fixed paths even if you specify a different path than the default installation directory.
The following table lists some of the components that are stored in fixed paths.
This table does not include standard RHEL packages, such as Apache and NTP, that are installed with or used by Experience Portal.
Component |
Directory |
Experience Portal Manager web application |
/opt/Tomcat/tomcat/webapps/VoicePortal |
Experience Portal Management web services |
/opt/Tomcat/tomcat/webapps/axis2 |
Avaya License Manager |
The collocated WebLM is installed in the /opt/WebLMServer/tomcat/webapps/WebLM directory. If you use an Standalone WebLM, the license manager can be installed in a different directory on the external system. |
Experience Portal database |
The Postgres files are installed in the /var/lib/pgsql directory. Most of the database data is in the /var/lib/pgsql/data directory. |
Tomcat for EPM and HTML |
/opt/Tomcat |
Tomcat for SMS and Email Processor |
/opt/MMSServer |
Apache Axis2: web services container |
/opt/Tomcat/tomcat/webapps/axis2 |
Postgres Database |
/var/lib/pgsql |
Experience Portal Backup |
/opt/Avaya/backup |
Install Agent |
/opt/Avaya/InstallAgent |
Core Services |
/opt/coreservices /opt/Avaya/CoreServiceConfig /opt/Avaya/CoreServiceInstall |
