Configuring system parameters for SMS settings

Last Updated : Jun 05, 2026 |

Procedure

  1. Log on to the EPM web interface.
  2. In the EPM navigation pane, click Multi-Media Configuration > SMS.
  3. On the SMS Processor tab, click SMS Settings.
  4. In the Maximum Message Length field, enter the maximum message length.

    The default length is 960 bytes.

  5. In the Log Level field, click one of the following to set the log level:

    • None

    • Info

    • Warning

    • Error

    • Fatal

    The default level is Info.

  6. In the Record Handling on SMS section, in the Session Data(SDR) and Call Data(CDR) fields, do the following:
    1. Select the Enable check box.
    2. In the Retention Period (days) field, enter the number of days for the retention of records.
      Note:

      The retention period has an impact on how long the call data records and session data records are saved in the operational database that the processor uses. The retention period does not have an impact on how long these records are saved in the reporting database.

  7. In the Categories and Trace Levels group, do the following:
    1. In the SMS Processor field, click one of the following to set the trace level of the SMS Processors:

      • Off

      • Fine

      • Finer

      • Finest

    2. In the SMS Browser field, click one of the following to set the trace level of the SMS Browser:

      • Off

      • Fine

      • Finer

      • Finest

    If you select the button on top, the same trace levels are set for both SMS Processor and SMS Browser fields.

    The default level is Fine.

  8. Click Save.