Avaya Experience Portal Documentation Roadmap |
Lists all the documents related to Experience Portal and describes the organization of content across the documents. |
Avaya Professional Services Implementation engineers |
Administering Avaya Experience Portal |
Provides general information about and procedures for administering and configuring specific Experience Portal functions and features using a web-based interface. |
Administrators Implementation engineers |
Avaya Experience Portal Overview and Specification |
Describes tested product characteristics and capabilities, including product overview and feature descriptions, interoperability, performance specifications, security, and licensing requirements. |
Administrators Sales engineers Implementation engineers Avaya Professional Services |
Implementing Avaya Experience Portal on a single server |
Provides procedures to install and configure the Avaya Experience Portal software on a single server. |
Implementation engineers |
Implementing Avaya Experience Portal on multiple servers |
Provides procedures to install and configure Avaya Experience Portal software on two or more dedicated servers. |
Implementation engineers |
Deploying Avaya Experience Portal in an Avaya Customer Experience Virtualized Environment |
Provides procedures for deploying the Experience Portal virtual application in the Avaya Customer Experience Virtualized Environment. This document includes installation, configuration, initial administration, troubleshooting, and basic maintenance checklists and procedures. |
Implementation engineers |
Upgrading to Avaya Experience Portal 8.1 |
Describes how to upgrade your Avaya Experience Portal system to Avaya Experience Portal 8.1. |
Implementation engineers |
Troubleshooting Avaya Experience Portal |
Provides general information about troubleshooting and resolving system problems. This document also provides detailed information and procedures for finding and resolving specific problems. |
Administrators Implementation engineers Avaya Professional Services |
Avaya Experience Portal Solutions Guide |
Provides a high-level description of Avaya Experience Portal as well as topology diagrams, connectivity details, interoperability concept, product interactions, and failover best practices. |
Sales engineers Implementation engineers Avaya Professional Services |
Avaya Experience Portal Programmer's Reference |
Provides information about designing speech applications for Avaya Experience Portal. |
Application Developers |
Deploying Avaya Experience Portal on Amazon Web Services |
Provides procedures for deploying Avaya Experience Portal as Software as a Solution by using the Amazon Web Services Management console. |
Administrators Implementation engineers Support Personnel Avaya Professional Services |
Deploying Avaya Experience Portal on Google Cloud Platform |
Provides procedures for deploying Avaya Experience Portal as Software as a Solution by using the Google Cloud Platform. |
Administrators Avaya Professional Services Implementation engineers Support Personnel |
Deploying Avaya Experience Portal on Microsoft Azure |
Provides procedures for deploying Avaya Experience Portal as Software as a Solution by using the Microsoft Azure portal. |
Administrators Implementation engineers Support Personnel Avaya Professional Services |
Avaya Experience Portal Security White Paper |
Provides information about the security strategy for Experience Portal, and provides suggestions that companies can use to improve the security of the Experience Portal systems and applications. |
Avaya Professional Services Implementation engineers |
Avaya Experience Portal Mobile Web Best Practices White Paper |
Provides recommended strategies for deploying Avaya Orchestration Designer Mobile Web applications with Avaya Experience Portal, detailing configuration for security, scalability and high availability. |
Avaya Professional Services Implementation engineers |
Avaya Experience Portal Call Classifications White Paper |
Provides information about the call classification feature in Avaya Experience Portal, detailing the configuration and tuning of the call progress engine. |
Sales engineers Implementation engineers |
Avaya Experience Portal Dialogflow White Paper |
Provides information about connecting Avaya Experience Portal self-service applications to Google Dialogflow. This document provides details on configuration, licensing, and other information to help customers with Dialogflow integration. |
Avaya Professional Services Implementation engineers |
Avaya Experience Portal Nuance Mix Integration White Paper |
Provides information about connecting Avaya Experience Portal to Nuance Mix. This document provides details on configuration, licensing, and other information to help customers with Nuance Mix integration. |
Avaya Professional Services Implementation engineers |
