Enabling organization level access in Experience Portal

Last Updated : Jun 05, 2026 |

Procedure

  1. Log on to the EPM by using an administrative account, and open a command window.
  2. Log on to Linux on the primary EPM server.

    • If you are an Avaya Services representative, and use Avaya Enterprise Linux, or if the Avaya Service accounts are installed on this server, log on to the local Linux console as root.

    • Otherwise, log on remotely as a non-root user, and then change the user to root by entering the su - root command.

  3. Enter the cd $AVAYA_HOME/Support/VP-Tools command.

    $AVAYA_HOME is an environmental variable pointing to the name of the installation directory specified during the Experience Portal software installation. The default value is /opt/Avaya/ExperiencePortal.

  4. Enter the EnableOrganizations command to enable organization level access in Experience Portal.
  5. Type Y, and press Enter when prompted to restart the vpms service.

Result

On the EPM main menu, you can access the Organizations page by selecting User Management > Organizations.

Note:

For more information on creating organization level access in Experience Portal, see Organization level access in Avaya Experience Portal