Because you can specify wildcards in the Called URI field for an application, you could end up with a situation in which an incoming call could match more than one application. In this case, Experience Portal uses the first application listed on the Applications page to handle an incoming call from that URI. If you want Experience Portal to use a different application for given URI, you must change that application’s priority by changing its position in the list.

For example, if you have the following:

When you get a call from 1-212-555-1212, that call matches both applications because of the wildcards specified in all_555. If all_555 is above 1212_specific in priority, then Experience Portal will always run all_555 and never run 1212_specific.