Events and alarms

Last Updated : Jun 05, 2026 |

The Experience Portal Manager (EPM) or Media Processing Platform (MPP) software generates an event when it encounters any of the following:

  • A minor problem

  • A change to the system

  • A change to the system resources

If a specific event is repeated several times in succession, or if the EPM or an MPP encounters a serious problem, the system raises an alarm. All alarms have an associated event, but not all events have an associated alarm.

Events and alarms are:

  • Divided into categories based on the component that generated them

  • Assigned a severity so that you can quickly find the critical issues

In addition, alarms have a status that you can change to indicate that the issue described in the alarm message has been dealt with.

You cannot control the events and alarms generated by the EPM or an MPP, but you can control:

  • When Experience Portal notifies you about high CPU, RAM, and disk space usage

  • How long the system stores event and retired alarm records