Creating a Performance report

Last Updated : Jun 05, 2026 |

About this task

The Performance report provides information about resource utilization on the specified Media Processing Platform (MPP) servers for the specified time period.

The amount of data available for this report depends on the Performance Retention Period field on the Report Data Configuration page.

For example, if the value is set to 14, you can enter a start date that is two weeks before the current date. If the value is set to 7, you can only check for the previous week.

Procedure

  1. Log on to the EPM web interface by using an account with the Administration, Operations, or Maintenance user role.
  2. On the EPM main menu, click Reports > Standard.
  3. On the Standard Reports page, in the Report Name column, click the Performance link.
  4. Optional Click next to the Performance link to generate the report using the default selection of filters
  5. On the Performance (Filters) page, enter the filter criteria that you want to use.
  6. Click OK.
  7. In the Performance Report page, if you want to:

    • View additional performance data in graphical format, click View Summary Graph above the last column in the table. All graphs show one bar for each MPP. The bars are color-coded to show average and peak usage for each category.

    • View port utilization information, click the magnifying glass icon in the Port Utilization % column. The EPM displays the Port Utilization Details page.

    • View resource utilization over time combined with the call volume over time, click the icon in the Timeline Graph column.