Setting the global grace period and trace level parameters

Last Updated : Jun 05, 2026 |

Procedure

  1. Log on to the EPM web interface by using an account with the Administration user role.
  2. To set the global grace period, do the following:
    1. On the EPM navigation pane, click System Configuration > EPM Servers.
    2. On the EPM Servers page, click EPM Settings.
    3. On the EPM Settings page, in the Miscellaneous section, do the following:

      • In the Operational Grace Period (minutes) field, enter the number of minutes Experience Portal waits for the processing to complete before it terminates all the remaining Experience Portal activities and begins changing the following states of the Primary EPM, Auxiliary EPM, and MPP:

        • Halting

        • Rebooting

        • Restarting

        • Stopping

      • In the Event Level Threshold to Send to EPM drop-down list, select the lowest level of events to be included in the performance tracing log that is sent to the EPM.

  3. To set the trace level parameters, do the following:
    1. On the EPM navigation pane, click System Configuration > MPP Servers.
    2. On the MPP Servers page, click MPP Settings.
    3. On the MPP Settings page, click the Categories and Trace Levels section header to view the complete table of options.
    4. Click the performance trace level you want to use as the default for each component.

      The options are:

      • Off

      • Fine

      • Finer

      • Finest

      Important:

      Performance tracing is a valuable troubleshooting tool, but it can adversely impact Experience Portal system performance if you set the trace level for all categories to Finest on a busy production system. If you need to troubleshoot a particular area, you must set specific categories to Fine and examine the resulting output to see if you can locate the issue. If not, set the level to Finer and repeat the process. If you still need more data, then set the level to Finest and keep a close watch on system resource usage.