Reconnecting the primary and auxiliary EPM servers

Last Updated : Jun 05, 2026 |

Before you begin

Ensure that you have reconnected the auxiliary EPM server. Use the setup_vpms.php command to reconnect the auxiliary EPM server.

Procedure

  1. Log on to the EPM web interface.

    If Avaya Services is maintaining this system and you are an Avaya Services representative, log on to EPM by using the init EPM account that is created during the EPM software installation.

    Otherwise, log on to EPM by using an account with the Administrator user role.

  2. In the EPM navigation pane, click System Configuration > EPM Servers.
  3. On the EPM Servers page, click the name of the auxiliary EPM server.
  4. On the Change EPM Server page, select the Trust new certificate check box in the EPM Certificate section.

    If you logged in using the init account, ensure that the LDN number specified in the LDN field matches the information in the Avaya Services database for this server.

  5. Click Save.