Announcement sessions

Last Updated : Apr 09, 2013 |

You can record, play back, or delete integrated announcements by initiating an announcement session. You must have console permissions assigned to your Class of Service (COS) for the internal station or remote access barrier code to initiate an announcement session.

You can start an announcement session by dialing the administered FAC followed by the announcement extension. If an announcement session is in progress, you will hear a reorder tone and the system will drop the call.

If the phone session port to an integrated board is in use, you will hear a reorder tone followed by silence. This indicates that the port is reserved for an announcement session. You can redial the FAC and extension every 45 seconds to access the port.

Note:

You can use multiple phone sessions with one session associated with each active integrated announcement board.

Once you access an announcement session, you can dial 1 to record an announcement, 2 to play an announcement, or 3 to delete an announcement. If the circuit pack memory is more than 90 percent full, the communication server gives a stutter dial tone when the you try to access an announcement session. Even if you hear a stutter tone, you can record the announcement.