ASAI field descriptions

Last Updated : Apr 28, 2015 |

Field title

Field description

Call Classification After Answer Supervision

To determine when the classifier is inserted in the connection. For use with Adjunct Switch Application Interface (ASAI) Outbound Call Management (OCM).

Valid entries are:

  • y: To force the server on which Communication Manager is running to rely on the network to provide one of the following classifications to the server: answer, busy, or drop.

    After the agent answers the call, you can add a call classifier to perform answering machine, modem, and voice answering detection.

  • n: To always connect a classifier after call setup for determining call progress and answer. ISDN progress messages generally take precedence. This field option is the default.

Communication Manager drops the call if you administer this field as n and no classifiers are available during the reservation phase.

Copy ASAI UUI During Conference/Transfer

To determine whether to copy the ASAI User-to User Information (UUI) data from the last-held call to the new call. The new call results from pressing the conference or transfer button. ASAI UUI is available for display on the phone the call is conferenced with or transferred to.

Valid entries are y and n.

For ASAI Send DTMF Tone to Call Originator

To determine whether to send the Dual-Tone Multi-Frequency (DTMF) tones to all parties. Valid entries are y and n.

The ASAI 3rd Party Send DTMF Digits feature lets all parties including the originator hear the DTMF tones.

Send Connect Event to ASAI For Announcement Answer

To determine whether to send a connect event for an announcement vector step or an announcement that the system plays for a collect digits vector step. Valid entries are y and n.

Send UCID to ASAI

To determine whether to send the Universal Call Identification (UCID) data to ASAI. Valid entries are y and n.