Use the BCMS/VuStats Login ID screen to add or change login IDs for Basic Call Management System (BCMS) tracking purpose.

You can administer this screen if you:

• Do not use Expert Agent Selection (EAS).

• Administer BCMS/VuStats Login ID on the Feature-Related System Parameters screen.

An agent name is optional. If you do not type an agent name, the system displays the following data from BCMS or VuStats: ID xxxxxxxxx, where xxxxxxxxx is an agent login ID.

Only agents using BCMS login IDs can log in to a BCMS-measured split or skill.