Training

Last Updated : Jun 04, 2019 |

The following courses are available on www.avaya-learning.com. Enter the course code in the Search field, and click Go to search for the course.

Course code

Course title

ACIS-7391  

73600V

Implementing Avaya Experience Platform™ On-Prem (formerly Avaya Aura® Call Center Elite) 40 hours

7391X

Avaya Experience Platform™ On-Prem (formerly Avaya Aura® Call Center Elite) and Avaya Aura® Call Center Elite Multichannel Implementation  Exam 1.50 hours

ACSS-7491

74600V

Supporting Avaya Experience Platform™ On-Prem (formerly Avaya Aura® Call Center Elite) 16 hours

7491X

Avaya Experience Platform™ On-Prem (formerly Avaya Aura® Call Center Elite) and Avaya Aura® Call Center Elite Multichannel Support Exam 1.50 hours

2416W

Avaya Experience Platform™ On-Prem (formerly Avaya Aura® Call Center Elite) Fundamentals 0.5 hour for all audiences

2412W

Using Avaya Workspaces for Call Center Elite – Agents 0.5 hour for end-users

2414W

Using Avaya Workspaces for Call Center Elite – Supervisors 0.5 hour for end-users