Voice Response Integration

Last Updated : Jun 06, 2013 |

Administer the following fields to allow passing of data between Voice Response Units (VRUs) and Communication Manager.

Screen title

Field title

Call Vector

Administer all fields.

Feature Access Code (FAC)

Converse Data Return Code

Feature-Related System Parameters

Converse First Data Delay and Second Data Delay

Converse Signaling Tone (msec) and Pause (msec)

System-Parameters Customer-Options

Call Prompting