SIP Station Reachability Checking Options field descriptions

Last Updated : Apr 12, 2015 |

Field title

Field description

Enable SIP Agent Reachability

To enable Communication Manager to monitor the reachability of logged in idle agents.

Valid entries are y and n. The default value is n.

Enable Reachability for Domain Control SIP Stations

To enable Communication Manager to poll the domain-controlled SIP stations and send the station reachability information to CTI applications that require to track the status of the station.

Valid entries are disable-all, y and n. The default value is n.

Note:

Use the disable-all option to override all the station settings and disables all the domain control reachability.

SIP Station Reachability Attempts

To set the number of attempts that Communication Manager makes to reach the SIP station before logging out the station.

Valid entries are from 1 to 5. The default value is 3.

SIP Reachability Polling Interval (minutes)

To set the approximate time interval used by Communication Manager to send a signal to check the reachability of the SIP station.

Valid entries are from 5 to 30. The default value is 5.

SIP Unreachable Polling Period (minutes)

To set the period of time after unreachability was determined that Communication Manager continues to poll this station to aid in the synchronization for that station once it become available.

Valid entries are from 0 to 1440. The default value is 60.