Fmt

To associate a vu-display feature button with a VuStats display format. Valid entries are from 1 to 50, where 1 is the default field option.

ID number

To assign an identification number for each vu-display button. The ID can be an agent login ID or extension number, a split or skill or trunk group number, or a VDN extension. For example, you can administer a vu-display button with split or skill ID 6 to view statistics for split or skill 6.

Do not administer IDs for VuStats displays with the agent object type. Agent object type displays are limited to statistics for logged-in agents.

With ID numbers, supervisors and agents do not have to type the agent extension, split or skill, or VDN number to view statistics. You can use ID numbers to limit access of specific statistics to designated phones.