With recorded announcements, you can administer integrated announcements and those recorded on external devices. The external devices connect to the communication server using analog line circuit packs or auxiliary trunk interfaces, such as TN2183 or TN763.

The system stores an integrated announcement on a VAL announcement source. The system can store multiple announcements on each circuit pack depending on the system capacity. The integrated announcement files can be transferred to the announcement sources using the System Manager announcement manager interface.

Announcements are wave files that are recorded as CCITT u-law/a-law, 8kHz, 8-bit mono files using Microsoft Sound Recorder on a computer or using an Avaya switch phone.

Announcements that are stored on a circuit pack can play through any port on the circuit pack. Announcements that are not administered for barge-in can be played through multiple ports.

Storage type	Storage time	Playback ports
TN2501AP	60 minutes	31
G700 MG	20 minutes	15
G350 MG	10 minutes	6
G450 MG	45 minutes with internal flash memory or 240 minutes with external compact flash card	63
G430 MG	45 minutes with internal flash memory or 240 minutes with external compact flash card	15
Avaya Aura® Media Server	240 minutes	Limited only by the number of media channels

On the Announcements/Audio Sources screen, set the Q field to y to queue each extension for Integrated Announcements.

Calls hearing integrated announcements at extensions that have a queue are assigned a queue only when all the ports on the source that contains the announcement are busy. When a port is available, all callers queued to hear a specific announcement up to the maximum supported by the server platform are simultaneously connected to that port to hear the announcement from the beginning. The same queuing pool is used over all integrated sources.

The communication server controls the announcement queue length for integrated announcements, but you must set the queue length for analog or aux-trunk announcements.