Setting up a TOD synchronization task schedule in Avaya Site Administration

Last Updated : Aug 27, 2019 |

Before you begin

Before you set up a TOD synchronization task, create dedicated connections from Avaya Site Administration to each target Communication Manager.

Procedure

  1. Start Avaya Site Administration on the client computer and select a Communication Manager from the drop-down list on the main tool bar.
  2. In the browser pane located on the right side of the main application window, select the Fault & Performance tab.
  3. Select the Time Synchronization option.
  4. In the Time Synchronization - Properties dialog box that the system displays:

    • If the target Communication Manager is located in a different time zone, check the Offset field and specify the time offset between the client computer and Communication Manager.

      Important:

      When different Daylight Saving Time rules are in effect at the Avaya Site Administration client location and a target Communication Manager location, synchronization errors can result if you do not calculate offset values based on Standard Time equivalents.

    • Click Next.

  5. In the Time Synchronization - Schedule dialog box that the system displays:

    • Check the Schedule this task to run field.

    • Click Schedule.

  6. Perform the following tasks in the Scheduler dialog box that the system displays:
    Important:

    Schedule to run the synchronization task during a low traffic period at Communication Manager. Heavy Communication Manager traffic can delay the execution of the synchronization command.

    1. In the Date field, click the arrow to view the calendar and select a day to start the synchronization task.
    2. In the Time field, enter the time to run the synchronization task.

      The time you specify in this field is the time on the client computer and not the time at the target Communication Manager. To determine the correct time to enter in the Time field, perform the following tasks:

      • Determine the local time at Communication Manager when the synchronization runs. If necessary, adjust the local time to the Standard Time equivalent.

      • Subtract the offset factor that you used in step 4 from Communication Manager run time that you derived in the preceding sub step. The time you calculate is the run time on the client expressed in Standard Time. If DST is in effect at the client computer, increase the time by 1 hour to account for DST.

      • Enter the calculated time in the Time field.

    3. Select one of the following options for the Recurrence Pattern field: frequent, weekly, or monthly. Enter the time parameters specified with the option.
      Note:

      If you select the Frequent setting, set the task to run at 24–hour intervals.

    4. Click Finish.
    5. Verify the synchronization schedule information that you provided on the Time Synchronization - Schedule dialog that appears, and click Finish.
    6. Click Finish on the Time Synchronization - Summary window that the system displays.
  7. Repeat steps 1 through 6 to synchronize any other Communication Manager.