To determine whether call vectors must process all attendant-seeking calls. The field is applicable if the Attendant Vectoring field on the System-Parameters Customer-Options screen is active for the system. Valid entries are y and n. If the Basic Vectoring and Vector Prompting fields are administered as n, the default setting of the Attendant Vectoring field is y, which means that you cannot change the field settings. To associate VDNs and vectors for Attendant Vectoring, use the fields on both the VDN and the Call Vector screens. When you indicate Attendant Vectoring for VDNs and vectors, the system removes all call center-related fields, such as Skills and BSR. |