Backup data sets

Last Updated : Aug 30, 2026 |
Prolog information
Each backup can include multiple selected servers. Within that backup a number of different data sets can be selected for inclusion in the backup.
The table summarizes the data included in the different backup data sets. Some data sets are greyed out if the related service is not running on one of the servers included in the backup.
When performing a restore it is also possible to select which servers and which data sets are included in the restore operation.
Data Set
Options
Contents
IP Office Sets
IP Office Configuration
When selected for Linux-based IP Office servers:
  • Server Settings
  • Web Management Settings
  • IP Office Service Configuration
  • IP Office Security Settings
  • DHCP Allocations
  • Call logs
When selected for IP500 V2 Expansion systems:
  • IP Office Configuration
  • IP Office Security Settings
  • DHCP Allocations
  • Call logs
one-X Portal Sets
one-X Portal Configuration
one-X Portal server settings
Voicemail Pro Set
Voicemail Pro Configuration
  • Voicemail Pro server preferences
  • Call flows
Messages & Recordings
  • Voicemail mailbox contents
Voicemail Pro Full
  • Voicemail Pro server preferences
  • Call flows
  • Mailbox contents including greetings, announcements and name prompts.
Note: This does not include any custom prompts from the Web Manager customer prompts folder. Separate manual copies of those prompts must be kept.
Selective Voicemail Users
This option backups a group of preselected mailboxes. The mailbox group is specified through ApplicationsVoicemail pro — System PreferencesUser Group.
WebLM Sets
WebLM Configuration
Note that this data set does not include the license file being used by the server. A separate manual copy of any license file uploaded to the system should be retained.
WebRTC Sets
WebRTC Configuration
Media Manager Sets
Media Manager Configuration
This is the configuration of the Media Manager service only. It does not include the call recordings and other data stored on the additional hard drive used for Media Manager.