Find answers to your technical questions and learn how to use our products
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Find answers to your technical questions and learn how to use our products
Search suggestions:
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Call Types Redirected
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Internal
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Redirected.
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External
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Redirected.
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Hunt Group
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Redirected*.
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Page
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Redirected.
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Follow Me
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Not redirected.
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Forwarded
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Redirected.
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VM Ringback
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Not redirected.
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Automatic Callback
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Not redirected.
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Transfer Return
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Not redirected.
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Hold Return
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Not redirected.
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Park Return
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Not redirected.
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Follow Me Controls
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Manager
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A user's Follow Me settings can be viewed and changed through the User | Forwarding tab within the system configuration settings. Note that on this tab, entering a Follow Me Number also enables Follow Me.
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Controls
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The following short code features/button programming actions can be used:
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Voicemail
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For calls initially targeted to the user but then redirected, when voicemail is invoked the mailbox of the user is used and not the mailbox of the destination.
For Voicemail Pro, the Play Configuration Menu action can be used to let callers alter or set their current Follow Me destination.
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SoftConsole
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A SoftConsole user can view and edit a user's Follow Me settings. Through the directory, select the required user. Their current status including Follow Me is shown. Double-click on the details and select Forwarding to alter their forwarding settings including Follow Me.
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Feature/Action
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Short Code
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Default
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Button
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Follow Me Here
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*12*N#
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Follow Me Here Cancel
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*13*N#
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Follow Me To
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*14*N#
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Cancel All Forwarding
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*00
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