Find answers to your technical questions and learn how to use our products
Search suggestions:
Find answers to your technical questions and learn how to use our products
Search suggestions:
|
Short Code
|
Telephone Number
|
Feature
|
A-Law
|
U-Law
|
|---|---|---|---|---|
|
*00
|
Blank
|
Cancel All Forwarding
|
|
|
|
*01
|
Blank
|
Forward Unconditional On
|
|
|
|
*02
|
Blank
|
Forward Unconditional Off
|
|
|
|
*03
|
Blank
|
Forward On Busy On
|
|
|
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*04
|
Blank
|
Forward On Busy Off
|
|
|
|
*05
|
Blank
|
Forward On No Answer On
|
|
|
|
*06
|
Blank
|
Forward On No Answer Off
|
|
|
|
*07*N#
|
N
|
Forward Number
|
|
|
|
*08
|
Blank
|
Do Not Disturb On
|
|
|
|
*09
|
Blank
|
Do Not Disturb Off
|
|
|
|
*10*N#
|
N
|
Do Not Disturb Exception Add
|
|
|
|
*11*N#
|
N
|
Do Not Disturb Exception Del
|
|
|
|
*12*N#
|
N
|
Follow Me Here
|
|
|
|
*13*N#
|
N
|
Follow Me Here Cancel
|
|
|
|
*14*N#
|
N
|
Follow Me To
|
|
|
|
*15
|
Blank
|
Call Waiting On
|
|
|
|
*16
|
Blank
|
Call Waiting Off
|
|
|
|
*17
|
?U
|
Voicemail Collect
|
|
|
|
*18
|
Blank
|
Voicemail On
|
|
|
|
*19
|
Blank
|
Voicemail Off
|
|
|
|
*20*N#
|
N
|
Set Hunt Group Night Service
|
|
|
|
*21*N#
|
N
|
Clear Hunt Group Night Service
|
|
|
|
*22*N#
|
N
|
Suspend Call
|
|
|
|
*23*N#
|
N
|
Resume Call
|
|
|
|
*24*N#
|
N
|
Hold Call
|
|
|
|
*25*N#
|
N
|
Retrieve Call
|
|
|
|
*26
|
Clear CW
|
|
|
|
|
*27*N#
|
N
|
Hold CW
|
|
|
|
*28*N#
|
N
|
Suspend CW
|
|
|
|
*29
|
Blank
|
Toggle Calls
|
|
|
|
*30
|
Blank
|
Call Pickup Any
|
|
|
|
*31
|
Blank
|
Call Pickup Group
|
|
|
|
*32*N#
|
N
|
Call Pickup Extn
|
|
|
|
*33*N#
|
N
|
Call Queue
|
|
|
|
*34N;
|
N
|
Hold Music
|
|
|
|
*35*N#
|
N
|
Extn Login
|
|
|
|
*36
|
Blank
|
Extn Logout
|
|
|
|
*37*N#
|
N
|
Call Park
|
|
|
|
*38*N#
|
N
|
Unpark Call
|
|
|
|
*39
|
1
|
Relay On
|
|
|
|
*40
|
1
|
Relay Off
|
|
|
|
*41
|
1
|
Relay Pulse
|
|
|
|
*42
|
2
|
Relay On
|
|
|
|
*43
|
2
|
Relay Off
|
|
|
|
*44
|
2
|
Relay Pulse
|
|
|
|
*45*N#
|
N
|
Acquire Call
|
|
|
|
*46
|
Blank
|
Acquire Call
|
|
|
|
*47
|
Blank
|
Conference Add
|
|
|
|
*48
|
Blank
|
Voicemail Ringback On
|
|
|
|
*49
|
Blank
|
Voicemail Ringback Off
|
|
|
|
*50
|
Blank
|
Forward Huntgroup On
|
|
|
|
*51
|
Blank
|
Forward Huntgroup Off
|
|
|
|
*52
|
Blank
|
Cancel or Deny
|
|
|
|
*53*N#
|
N
|
Call Pickup Members
|
|
|
|
*55
|
Blank
|
Stamp Log
|
|
|
|
*57*N#
|
N
|
Forward On Busy Number
|
|
|
|
*70
|
Blank
|
Call Waiting Suspend
|
|
|
|
*70*N#
|
N
|
Dial Physical Extn by Number
|
|
|
|
*71*N#
|
N
|
Dial Physical Extn by Id
|
|
|
|
*9000*
|
"MAINTENANCE"
|
Relay On
|
|
|
|
*91N;
|
N".1"
|
Record Message
|
|
|
|
*92N;
|
N".2"
|
Record Message
|
|
|
|
*99;
|
"edit_messages"
|
Voicemail Collect
|
|
|
|
9N
|
N
|
Dial
|
|
|
|
?
|
.
|
Dial
|
|
|
|
Short Code
|
Telephone Number
|
Feature
|
A-Law
|
U-Law
|
|---|---|---|---|---|
|
*00
|
Blank
|
Cancel All Forwarding
|
|
|
|
*01
|
Blank
|
Forward Unconditional On
|
|
|
|
*02
|
Blank
|
Forward Unconditional Off
|
|
|
|
*03
|
Blank
|
Forward On Busy On
|
|
|
|
*04
|
Blank
|
Forward On Busy Off
|
|
|
|
*05
|
Blank
|
Forward On No Answer On
|
|
|
|
*06
|
Blank
|
Forward On No Answer Off
|
|
|
|
*07*N#
|
N
|
Forward Number
|
|
|
|
*08
|
Blank
|
Do Not Disturb On
|
|
|
|
*09
|
Blank
|
Do Not Disturb Off
|
|
|
|
*10*N#
|
N
|
Do Not Disturb Exception Add
|
|
|
|
*11*N#
|
N
|
Do Not Disturb Exception Del
|
|
|
|
*12*N#
|
N
|
Follow Me Here
|
|
|
|
*13*N#
|
N
|
Follow Me Here Cancel
|
|
|
|
*14*N#
|
N
|
Follow Me To
|
|
|
|
*17
|
?U
|
Voicemail Collect
|
|
|
|
*18
|
Blank
|
Voicemail On
|
|
|
|
*19
|
Blank
|
Voicemail Off
|
|
|
|
*20*N#
|
N
|
Set Hunt Group Night Service
|
|
|
|
*21*N#
|
N
|
Clear Hunt Group Night Service
|
|
|
|
*29
|
Blank
|
Toggle Calls
|
|
|
|
*30
|
Blank
|
Call Pickup Any
|
|
|
|
*31
|
Blank
|
Call Pickup Group
|
|
|
|
*32*N#
|
N
|
Call Pickup Extn
|
|
|
|
*33*N#
|
N
|
Call Queue
|
|
|
|
*34N;
|
N
|
Hold Music
|
|
|
|
*35*N#
|
N
|
Extn Login
|
|
|
|
*36
|
Blank
|
Extn Logout
|
|
|
|
*37*N#
|
N
|
Call Park
|
|
|
|
*38*N#
|
N
|
Unpark Call
|
|
|
|
*44
|
2
|
Relay Pulse
|
|
|
|
*45*N#
|
N
|
Acquire Call
|
|
|
|
*46
|
Blank
|
Acquire Call
|
|
|
|
*47
|
Blank
|
Conference Add
|
|
|
|
*48
|
Blank
|
Voicemail Ringback On
|
|
|
|
*49
|
Blank
|
Voicemail Ringback Off
|
|
|
|
*50
|
Blank
|
Forward Huntgroup On
|
|
|
|
*51
|
Blank
|
Forward Huntgroup Off
|
|
|
|
*52
|
Blank
|
Cancel or Deny
|
|
|
|
*53*N#
|
N
|
Call Pickup Members
|
|
|
|
*55
|
Blank
|
Stamp Log
|
|
|
|
*57*N#
|
N
|
Forward On Busy Number
|
|
|
|
*66*N#
|
N
|
Conference Meet Me
|
|
|
|
*70
|
Blank
|
Call Waiting Suspend
|
|
|
|
*70*N#
|
N
|
Dial Physical Extn by Number
|
|
|
|
*71*N#
|
N
|
Dial Physical Extn by Id
|
|
|
|
*99;
|
"edit_messages"
|
Voicemail Collect
|
|
|
|
9N
|
N
|
Dial
|
|
[1]
|
|
?
|
.
|
Dial
|
|
[1]
|
|
Short Code
|
Telephone Number
|
Feature: Auto Attendant
|
|---|---|---|
|
*81XX
|
"AA:"N".1"
|
These short codes correspond to the morning, afternoon, evening and menu actions prompts respectively.
When dialed, the value XX is replaced with the auto-attendant number.
|
|
*82XX
|
"AA:"N".2"
|
|
|
*83XX
|
"AA:"N".3"
|
|
|
*84XX
|
"AA:"N".4"
|
|
|
*87XX
|
"AA:"N".7"
|
This short code is used on systems using a Voicemail Pro auto-attendant to record the no match prompt.
|
|
*800XX
|
"AA:"N".00
|
These short codes are used to record prompts for Park and Page actions. Each short code corresponds to the different key to which the action might be assigned, from 0 to 9, * and # respectively.
When dialed, the value XX is replaced with the auto-attendant number.
|
|
*801XX
|
"AA:"N".01
|
|
|
*802XX
|
"AA:"N".02
|
|
|
*803XX
|
"AA:"N".03
|
|
|
*804XX
|
"AA:"N".04
|
|
|
*805XX
|
"AA:"N".05
|
|
|
*806XX
|
"AA:"N".06
|
|
|
*807XX
|
"AA:"N".07
|
|
|
*808XX
|
"AA:"N".08
|
|
|
*809XX
|
"AA:"N".09
|
|
|
*850XX
|
"AA:"N".10
|
|
|
*851XX
|
"AA:"N".11
|