Logging in to Web Manager

Last Updated : Aug 30, 2026 |
Use this procedure to log in to web manager via the default web links page provided by the IP Office system.
Prolog information
Before you begin
  • You must have an service user ID and password with administration rights. The password for the default Administrator account is set during the server's ignition (installation).
  • You must know the IP address of the IP Office system.
    • Server Edition: Use the address of the primary server. Access via the address of the secondary or expansion server is only supported during server deployment.
    • UCM module: Use the address of the IP Office system hosting the module.
    • Use the LAN1 IP address where possible. Some features are not supported when using the LAN2 IP address:
      • Opening a client application, for example IP Office Manager, from web manager.
      • Opening the Platform View page from web manager.
  1. In a web browser, enter the IP address of the IP Office system in the format http://<ip_address>.
  2. Click on the required link for web manager: Click on:
    • IP Office: For the IP Office web manager, click IP Office Web Manager.
    • UCM Module: For the web manager on the UCM module being hosted by the IP Office, click IP Office Web Manager on UCM.
  3. On the login page, enter a user name and password.
  4. (Optional) If you want or need to edit the configuration offline, select the Offline Mode checkbox. See Offline Mode.
  5. Click Login.
    ADDITIONAL INFORMATION:
    • Entering an invalid user name or password can cause further access to be blocked. The default is to block access for a minute following 3 failed attempts within 10 minutes. The options for this are set through the system's security settings.
    • You may be prompted to change your password. This is configured through the settings of service user account used.
    • IP Office allows five concurrent sessions using one administrator account. If exceeded, Web Manager displays Limit of concurrent sessions per user exceeded. Note that the following are also considered as sessions:
      • If the IP Office Manager application is connected using SE Central Access.
      • If the same administrator account has been used to log in any third-party application developed using the IP Office Management SDK.
Result
After logging in:
  • Details of the last login using the same service user account are displayed.
  • If configured, a security warning may be displayed.
  • By default you will be automatically logged out after a period of inactivity set in the web manager preferences. See User Preferences.