Performing LDAP Synchronization

Last Updated : Aug 30, 2026 |
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  1. In Web Manager, navigate to the page SolutionSolution SettingsUser Synchronization Using LDAPConnect to Directory Service.
  2. Define the connection to the LDAP server and to define the parameters for searching the LDAP directory. All fields are mandatory.
  3. Click Test Connection.
    ADDITIONAL INFORMATION:
    Web Manager attempts to connect to the LDAP server with the specified credentials.
  4. Click Synchronize User Fields.
  5. Map the IP Office user fields to the LDAP fields. Not all fields are mandatory.
    ADDITIONAL INFORMATION:
    Note:
    You must click Test Connection on the Connect to Directory Service page to populate the LDAP fields on the Synchronize User Fields page.
  6. Click Preview Results and review the list in the Preview Results window.
  7. Click Synchronize.
    ADDITIONAL INFORMATION:
    The User Synchronization window opens. Click the information icon to open a detailed report.
Related links
Managing Users with LDAP