Backup and Restore

Last Updated : Aug 30, 2026 |
Prolog information
These controls allow you to backup and restore the application settings of selected IP Office applications.
  • This is a local backup onto the same server and should only be used when directed by Avaya support.
  • For more advanced backup and restore functions, see Backup and Restore.
  • These options are not shown if the web control menus are accessed as an embedded window from within Web Manager.
Applications
Description
IP Office
These control provides options to backup/restore the configuration settings of the IP Office application running on the server.
Voicemail
For the Voicemail Pro server, these controls can only be used to restore an existing backup. Using the Voicemail Pro client, you can configure the voicemail server to perform regular (daily, weekly and or monthly) automatic backups of selected options including messages and prompts. You can also use the Voicemail Pro client to perform an immediate backup.
  • Selecting the Restore button displays the backups available in the backup folder (/opt/vmpro/Backup/Scheduled). The backup name includes the date and time and whether the backup was a manual or scheduled backup. Selecting a backup and clicking OK starts the restoration process. For details, refer to the Voicemail Pro client help.
  • The restoration process requires the voicemail service to shutdown and restart. This does not occur if any Voicemail Pro client is connected to the service during the restore and leads to an incorrect restoration of files.
WebRTC Gateway
Allow backup and restoration of the WebRTC settings.