AVAYA DOCUMENTATION CENTER
Find answers to your technical questions and learn how to use our products
Administering Avaya IP Office with Web Manager
Downloading Recordings
The recordings are downloaded in Opus file format which can be played back through most browsers and many media applications.
Other:
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It is your responsibility to ensure that any access to and use of recordings complies with all laws and regulations regarding data privacy and recording of calls with third parties (for example GDPR regulations).
- Sort and filter the list of recordings to display the recording or recordings that you want to download. See Applying a Recording Filter.
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To download a single recording, click on the
icon next to the recording.
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To download a set of recordings:
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Select the check box next to the recording or recordings that you want to download.
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Click Download.
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Enter a password for the zip file that will contain the recordings.
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Click Download. The file or files are downloaded as single ZIP file containing all the selected recordings.
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- The remaining steps depend on the browser. It will display its normal options for downloading a file.