Azure Active Directory (Azure AD) is Microsoft’s cloud-based identity and access management service, which provides access internal resources, such as apps on your corporate network and intranet, along with any cloud apps developed by your own organization.

The IP Office system can use MS Teams user synchronization to create new user (and extension) records, update existing user records and delete user records. This is done by mapping MS Teams fields onto IP Office user configuration fields. In addition to this field mapping, for new user creation, a ‘user provisioning rule’ (UPR) is used to define the extension type and extension template.

Azure AD synchronization allows the IP Office telephone number directory to be synchronized with the information on Azure AD. MS Teams synchronization is performed using Web Manager.