Manage User Provisioning Rules

Last Updated : Aug 30, 2026 |
Navigation: SolutionSolution SettingsUser Synchronization using Microsoft TeamsManage User Provisioning Rules
Prolog information
Resource Id: solution109
A user provisioning rule (UPR) is used to apply a set of initial configuration settings when a new user and extension are created by MS Teams synchronization. You can create multiple user provisioning rules. The MS Teams mapping settings can be used to map a selected user MS Teams field to a IP Office UPR in order to define which UPR is used for each new user/extension creation.
The UPR used to create a new user and extension defines the following:
  • The IP Office system where the new user and extension are created
  • The starting extension number
  • The extension template
  • The extension type
  • The user template
Note:
The user provisioning rule cannot be used MS Teams synchronization update actions to change the configuration settings of existing users.
Field
Description
User Provisioning Rule Name
Default = Blank.
Enter a descriptive name for the rule.
IP Office Name
Default = Blank.
Select the IP Office system from the list.
Start Extension
Default = Blank.
Specify the extension number from which to start. Extensions are created on IP Office in ascending order, skipping any existing used extension numbers. This field is mandatory if either Extension Template or Extension Type fields are used.
Select Extension Template
Default = Blank.
Select an extension template from the list. You can define extension templates by selecting Call ManagementExtensionsActionsTemplate Management.
Extension Type
Default = Blank.
The options are:
  • H323 Extension
  • IP DECT Extension
  • SIP DECT Extension
  • SIP Extension
Select User Template
Default = Blank.
Select a user template from the list. You can define user templates by selecting Call ManagementUsersActionsTemplate Management.