AVAYA DOCUMENTATION CENTER
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Administering Avaya IP Office with Web Manager
System
Navigation: Solution
Platform ViewSystem
Platform ViewSystem
The System menu provides an overview of the server status including the status of the application services running on the server.
The main content pane contains two sections: Services and System.
Services
This table lists the services supported by the server. In addition to showing the status of the service, it also contains buttons to start or stop each service. Click on the link for Mem/CPU usage usage will display a summary graph of CPU and memory usage by the application.
The services available depending on the type of server.
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Application
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Description
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IP Office or Management Services
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IP Office is the media gateway service for voice and video calls using IP (H323 and SIP) trunks and telephones.
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one-X Portal
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This is a web browser based application that users can use to control making and answering calls on their phone. It also provides a range of gadgets for the user to access features such as their directory, call log and voicemail messages. The Avaya one-X® Portal for IP Office application is configured and managed remotely via web browser.
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Voicemail
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This is the voicemail service for Voicemail Pro.
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Collaboration Services
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This service handles support for connections between IP Office systems and services such as LDAP v3 or MS Teams.
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Web License Manager
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This service allows the server to act as a WebLM server. IP Office systems can then use the WebLM service to host, validate and distribute licenses.
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Web Manager
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This is a browser-based application that you can configure and manage the IP Office server. For servers that are part of an IP Office Server Edition or Select network, the menus for all servers in the network are aggregated into one set of menus.
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Optional services
The server can include a number of additional services. Click Show optional services to display those services. These services are not supported on the Unified Communications Module.
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Local Media Manager
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This service is used to provide the local Media Manager. It is not required for centralized Media Manager.
Media Manager is used for the long term storage and retrieval of call recordings. The recordings are still made by Voicemail Pro, but are then collected and stored by Media Manager.
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WebRTC Gateway
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This service is used for WebRTC connection to the system through Avaya one-X® Portal for IP Office. For example, for WebRTC from Space Calling and Avaya one-X® Portal for IP Office Chrome browser clients.
It is not used for WebRTC from IP Office User Portal clients.
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Web Client
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This service allows users to use the Avaya IP Office Web Client for WebRTC softphone connections to Avaya one-X® Portal for IP Office using the WebRTC Gateway service. Users can access it using a Chrome browser on Windows and Mac PCs.
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Web Collaboration
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This service works with Avaya one-X® Portal for IP Office. It provides users with web collaboration services usable in parallel with audio conference hosted by IP Office.
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System
This table gives a general overview of the server status. This section also provides controls to shutdown or reboot the server.
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Field
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Description
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OS/Kernel
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The overall version of the Linux operating system installed on the server and the version of the operating system kernel.
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Up Time
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The system running time since the last server start.
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Server Time
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The current time on the server.
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Average CPU Load
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The average CPU load (percentage use) for the preceding minute, 5 minute and 15 minute periods. Note, it can take up to 10 minutes for CPU usage data to appear after a server reboot.
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Material Code
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The material code for the server. This code is used as part of the system registration with the Avaya Global Registration Tool (GRT).
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Model Info
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The model information for the server.
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System Manufacturer Serial No
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The manufacturer's serial number for the server.
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Speed
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The processor speed.
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Cores
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The number of processor cores.
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Hard Disk Size
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The hard disk size.
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RAM
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The amount of RAM memory.
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Disk RAID Levels
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The RAID type, if any, being used.
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Disk Array Types
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The type of disk array being used for RAID.
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Quota available for backup data
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Displays the amount of space reserved for local backups if Enable HTTP file store for backup/restore is enabled.
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Virtualized
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Indicates if the server is running as a virtualized session.
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Last Successful Logon
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The date and time of the last successful logon, including the current logon.
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Unsuccessful Logon Attempts
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A count of unsuccessful logon attempts.
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Control
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Description
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Shutdown
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Selecting this button starts a process that stops all services and then shuts down the server.
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Reboot
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Selecting this button starts a process that stops all services and then stops and restart the server.
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