Add Alarm

Click to configure the following alarm settings.

Target

Time

Default = 00:00.

Set the alarm time in 24-hour format (hh:mm or hhmm). A time value can be entered or a call variable can be used. If left blank or if the call variable used is not a valid time value, the call flow user will be asked to enter a time the same as if Ask Caller was selected.

Frequency

Default = Single.

Sets how often the alarm should occur. The options are:

• Single
• Daily
• Weekly

Day

Default = Today.

Set the day for the alarm. You can select a specific day or Today.

File

Default = Blank.

Optional. If a file is specified here it is used for the alarm call. If no file is specified the default alarm message "This is an alarm call, please hang up” is used.

Display Text

Default = Blank.

By default the alarm will display "Alarm" on the target if it is an Avaya display telephone. This field can be used to customize the text used.

Ring Time

Default = 60 seconds. Range = 5 to 120 seconds.

Set the length of ring time used for the alarm call if not answered.

Retries

Retries: Default = 0 (Off). Range = 0 to 10.

Used to specify how many times the alarm should be repeated if it is not answered and cleared. When a value other than 0 is selected, the Interval option becomes available to specify the interval between repeats.

Interval

Default = Blank (Off).

If a number of retires is specified, this option can be used to select the number of minutes between repeated alarm attempts until the alarm is cleared.

Enable Cancel Code

Default = No.

When off, the alarm is cleared if the alarm call is answered. When on, a dialing code can be specified. If the correct code is not dialed in response to an alarm, the alarm is not cleared and will repeat if retries have been specified.

Cancel Code

Default = * , Range = Up to 4 digits.

used to enter the dialing required to clear the alarm call. The value * will match any dialing. To cancel the alarm, the cancel code must be entered followed by the hash key (#). The file used to play the alarm message must mention the cancel code and the fact that cancel code must be followed by the hash key (#).

Alarms

The following additional fields are displayed in the Alarms table.

Created

Time on phone when the alarm was created

Next Activation

When the next alarm is going to get triggered

Type

When

Number