Clear After Call Work

Last Updated : Aug 30, 2026 |
Prolog information
Resource Id: 9026
This feature can be users who have been configured as CCR agents. It allows them to dial a short code to exit the After Call Work (ACW) state as reported by the Customer Call Reporter (CCR) application.
Note:
CCR is not supported in IP Office release 9.1 and later.

Details

  • Telephone Number:
  • Default Short Code:
  • Programmable Button Control: ACWrk
  • See also: Start After Call Work.
  • Release: 4.2 4Q 2008 Maintenance release+.
Related links
Short Code Features