Call Queue

Last Updated : Aug 30, 2026 |
Prolog information
Resource Id: 9016
Queue the current call to the destination phone, even when the destination phone is busy. This is the same as a transfer except it allows you to transfer to a busy phone.

Details

  • Telephone Number: Target extension number.
  • Default Short Code: *33*N#
  • Programmable Button Control: Queue
  • Release: 1.0+.

Example

Below is an example of the short code setup. N represents the extension the caller wishes to queue for. For example, if a user dials *33*201# while connected to a caller, this caller will be queued for extension 201.
  • Short Code: *33*N#
  • Telephone Number: N
  • Feature: CallQueue
Related links
Short Code Features