Forward On Busy On

Last Updated : Aug 30, 2026 |
Prolog information
Resource Id: 9284
Enables forwarding when the user's extension is busy. For users with call appearance buttons, they will only return busy when all call appearance buttons are in use. Uses the Forward Number as its destination unless a separate Forward on Busy Number is set. For further details, see Forward on Busy.

Details

  • Forward Internal (User | Forwarding) can also be used to control whether internal calls are forwarded.
  • Action: Advanced | Forward | Forward on Busy On.
  • Action Data: None.
  • Default Label: FwBOn or Fwd Busy.
  • Toggles: Yes.
  • Status Indication: Yes.
    Status
    1400, 1600, 9400, 9500
    9608, 9611, J100
    9621, 9641
    T-Series,
    On
    Green on
    Green on
    Green
    On
    Off
    Off
    Off
    Grey
    Off
  • User Admin: No.
  • Phone Support: Note that support for particular phone models is also dependent on the system software level.
    • 9400 Series, 9500 Series, 9600 Series, and J100 Series.
    • 1400 Series and 1600 Series.
    • M-Series and T-Series.
    • This button action is also supported by the Vantage Connect Expansion application.