E1 PRI Channels

Last Updated : Aug 30, 2026 |
Navigation: System SettingsLineE1 PRI Channels
Prolog information
Resource Id: line129
This tab allows settings for individual channels within the trunk to be adjusted. To edit a channel either double-click on it or click the channel and then select Edit.
To edit multiple channels at the same time, select the required channels using Ctrl or Shift and then click Edit. When editing multiple channels, fields that must be unique such as Line Appearance ID are not shown.
These settings must be edited offline. To enter offline editing, select Menu Bar Current User IconOffline Mode.
Field
Description
Line Appearance ID
Default = Auto-assigned. Range = 2 to 9 digits.
Used for configuring Line Appearances with button programming. The line appearance ID must be unique and not match any extension number. Line appearance is not supported for trunks set to QSIG operation and is not recommended for trunks be used for DID.
If the trunk Line Sub Type is set to ETSI CHI, outgoing line appearance calls must use the corresponding channel.
The following additional fields are shown for lines where the Line Sub Type is set to ETSI CHI.
Field
Description
Incoming Group ID
Default = 0, Range 0 to 99999. The Incoming Group ID to which a line belongs is used to match it to incoming call routes in the system configuration. The matching incoming call route is then used to route incoming calls. The same ID can be used for multiple lines.
Outgoing Group ID
Default = 1. Range 0 to 99999.
When a short code specifies a number to dial, the IP Office will seize an available line from those available with a matching Outgoing Group ID.
In a Server Edition/Select network, the Outgoing Group ID used for lines to a system must be unique within the network.
Reserved Group ID Numbers
  • 0 - In a Server Edition/Select network, the ID 0 cannot be used.
  • 90000 - 99999 - Reserved for system use (not enforced).
    • 96666 - Use for ACO lines.
    • 98888 - For IP Office deployed in an Enterprise Branch environment, reserved for the SM line.
    • 99001 - 99148 - In a Server Edition/Select network, reserved for the IP Office lines from the primary and secondary servers to each expansion system in the network.
    • 99998 - In a Server Edition/Select network, reserved for the IP Office lines to the secondary server.
    • 99999 - In a Server Edition/Select network, reserved for the IP Office lines to the primary server.
Direction
Default = Bothways
The direction of calls on the channel. The options are:Incoming, Outgoing, Bothways.
Bearer
Default = Any
The type of traffic carried by the channel. The options are: Voice, Data, Any.
Admin
Default = Out of Service.
This field can be used to indicate whether the channel is in use or not. On trunks where only a limited number of channels have been requested from the trunk provider (known as sub-equipped trunks), those channels not provided should be set as Out of Service. For channels that are available but are temporarily not being used select Maintenance.
Tx Gain
Default = 0dB. Range = -10dBb to +5dB.
The transmit gain in dB.
Rx Gain
Default = 0dB. Range = -10dBb to +5dB.
The receive gain in dB.