SMDR Example: Caller Consent Request

Last Updated : Aug 30, 2026 |
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The actions in Embedded Voicemail auto-attendants and Voicemail Pro call flows can be assigned a consent setting value. By selecting the particular action the caller can indicated their consent. That value is indicated the SMDR record for the call.
In this example, the call action used to route the call does not have a consent setting. Therefore, the consent setting within the SMDR record remains 0.
2020/03/06 10:35:42,00:00:02,0,201,O,*99,*99,,1,1000000,1,E201,Extn201,V9511,VM Channel 11,0,0,,,,,,,,,,,,,,192.168.0.1,1002,192.168.0.1,1004,
2020/03/06 10:35:45,0
2020/03/06 10:35:42,00:00:02,2,201,O,*99,*99,,1,1000000,0,E201,Extn201,E202,Extn202,0,0,,,,,,,,,,,,,,192.168.0.1,1002,192.168.0.1,1005,
2020/03/06 10:35:49,0
In this example, the call action used to route the call is set to indicate consent denied. Therefore, the consent setting in the SMDR record is changed to 6.
2020/03/06 10:35:54,00:00:02,0,201,O,*99,*99,,1,1000001,1,E201,Extn201,V9511,VM Channel 11,0,0,,,,,,,,,,,,,,192.168.0.1,1007,192.168.0.1,1009,
2020/03/06 10:35:56,6
2020/03/06 10:35:54,00:00:01,4,201,O,*99,*99,,1,1000001,0,E201,Extn201,E202,Extn202,0,0,,,,,,,,,,,,,,192.168.0.1,1007,192.168.0.1,1010,
2020/03/06 10:36:00,6
In this example, the consent action used to route the call is set to indicate consent accepted. Therefore, the consent setting in the SMDR record is changed to 2.
2020/03/06 10:36:08,00:00:02,0,201,O,*99,*99,,1,1000003,1,E201,Extn201,V9511,VM Channel 11,0,0,,,,,,,,,,,,,,192.168.0.1,1014,192.168.0.1,1016,
2020/03/06 10:36:09,2
2020/03/06 10:36:08,00:00:01,1,201,O,*99,*99,,1,1000003,0,E201,Extn201,E202,Extn202,0,0,,,,,,,,,,,,,,192.168.0.1,1014,192.168.0.1,1017,
2020/03/06 10:36:11,2
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SMDR Examples