In order for Experience Portal to establish a TLS connection to a Session Manager server, you must install the security certificate from Experience Portal on Session Manager.

If your Session Manager is version 6.x, refer to your Session Manager product documentation for instructions on how to install a security certificate on Session Manager. The relevant information can be found in the document  Administering Avaya Aura® Session Manager  in  Chapter 3: Managing Security.

In order for Experience Portal to establish a TLS connection to a Session Manager server, you must install the security certificate from Session Manager on Experience Portal. The correct URL to obtain the security certificate from Session Manager is https://<Session_Manager_SM-100>:5061.