Deleting TTS servers

Last Updated : Apr 27, 2016 |
Prolog information
Metadata
Keywords:
Before you begin
Important:
All TTS-enabled applications on the Experience Portal system have associated TTS languages and voices. Before you delete a server, look at the Voices column. Ensure that all the languages or voices that the server supports are also supported by at least one other TTS server. If the server you plan to delete is the only one that supports a given language or voice, you must assign that language or voice to another TTS server. You can also change any applications that use the old language or voice.
  1. Log on to the EPM web interface by using an account with the Administration user role.
  2. In the EPM main menu, select System ConfigurationSpeech Servers.
  3. On the Speech Servers page, click the TTS tab.
  4. For each TTS server that you want to delete, select the Selection check box to the left of the server name in the table.
    ADDITIONAL INFORMATION:
    Tip:
    To delete all servers, select the Selection check box in the header row of the table. The system automatically selects all rows in the table.
  5. Click Delete.
    ADDITIONAL INFORMATION:
    If the server is currently in use, Experience Portal deletes it after the server finishes processing any active calls.
    STEP RESULT:
    After you save the changes, the System Monitor webpage and the MPP Manager webpage on EPM display the Restart Required configuration status for MPPs in the Running state.
  6. Restart only the MPP servers that belong to the affected zone.