POMS_00389

Last Updated : Feb 01, 2016 |
Prolog information

Condition

Event name
POMS_00389
Event text
HTML processing suspended because the HTML Sessions of {0} have reached {1} licensed sessions
Associate Alarm Name
QOMS_00389 SNMP Trap ID: 17902
Event level
Error event. Error alarm is generated by default. You can change the severity for this alarm by logging on to Experience Portal Manager and using the Alarm Codes page.
Trigger component
Experience Portal Manager

Problem description

{0} - Total number of HTML sessions
{1} - Total licensed sessions
The number of HTML sessions reached the number of licensed sessions.

Solution

  1. Contact Avaya to increase the number of licenses or postpone the use of HTML apps until the next day.