PTELE00050

Last Updated : Nov 10, 2021 |
Prolog information
Metadata
Keywords:

Problem description

Event name
PTELE00050
Event text
The requested resource has been exhausted. Endpoint ID: {0}, Error Code: {1}, Error Msg: {2}
Associate alarm details
Name: QTELE00050
SNMP Trap ID: 17903
Trigger component
MPP Media Manager process: The Media Manager component encountered an error when communicated with the cloud ASR speech server.

Cause

Some resource has been exhausted. For example, the system is out of memory.

Solution

  1. Check the configuration of the cloud ASR speech server and the cloud ASR speech server account.
  2. Check the log files at the following location to know what caused the error:
    ADDITIONAL INFORMATION:
    $AVAYA_MPP_HOME/logs/process/MediaMgr/EndPointMgr.log
    $AVAYA_MPP_HOME/logs/process/SessMgr/SessionManager.log
    For more information, see the cloud ASR speech server integration documentation.