Custom Identity Certificate Expiration

Last Updated : May 17, 2021 |
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When the identity certificate of the Experience Portal server is nearing it's expiration date, alarms are generated to notify the administrators that the identity certificate need to be replaced.
If a custom identity certificate for an Experience Portal server (EPM or MPP) does expire, the Experience Portal server will transition into one of the following states:
  • Not Responding: If the EP server is the Auxiliary EPM or MPP
  • Partially Running: If the EP server is the Primary EPM
The Experience Portal server will not be operational and secure communications cannot be established until a valid identity certificate is installed.
Secure communications need to be re-established on the Experience Portal server before a new custom identity certificate can be uploaded through the Experience Portal web admin interface. To do this, a temporary self-signed identity certificate must be generated on the EP server.