EPM server logs

Last Updated : Mar 03, 2020 |
Prolog information
Metadata
Keywords:
The following logs detail EPM server activities:

Database log tables

These logs are stored in the Avaya Experience Portal database.
Log
Location
Comments
Alarm table
Database
Contains alarm data from EPM and MPPs.
Application log table
Database
Contains Orchestration Designer errors and application specific log data.
Report tables
Database
Contains call and performance report data.
System log table
Database
Contains log data from EPM and MPPs.

EPM PostgreSQL logs

These logs are stored in the /var/lib/pgsql/data/pg_log/postgresql-ddd.log directory, where ddd is a three letter abbreviation for the day the log was created.
This log contains log data specific to the PostgreSQL database. It is in ASCII format and can be viewed with any text editor.

EPM logs

These logs are stored in the $AVAYA_VPMS_HOME/logs/ directory.
Log name
Comments
avaya.vpms.log
Contains log data including debug information. Non-debug log entries are copied to the EPM database.
All logs are in ASCII format and can be viewed with any text editor.
avaya.networklogserver.log

Tomcat logs

These logs are stored in the $CATALINA_HOME/logs/ directory. All logs are in ASCII format and can be viewed with any text editor.
Log name
Comments
catalina.out
Contains Tomcat-generated log data and console data.
localhost_log.yyyy-mm-dd.txt
Contains data from EPM web pages.

Apache/httpd logs

These logs are stored in the /var/log/httpd directory.
Log name
Comments
access_log
Records all requests processed by the MPP.
error_log
Records diagnostic information and any errors the MPP encounters while processing requests. If the MPP does not start or operate properly, you can usually find details about what went wrong in this file and the ssl_error_log file.
ssl_access_log
Records all requests processed by the MPP.
ssl_error_log
Records diagnostic information and any errors the MPP encounters while processing requests. If the MPP does not start or operate properly, you can usually find details about what went wrong in this file and the error_log file.
ssl_request_log
Records all requests processed by the MPP.