Enabling EASG

Last Updated : Jun 15, 2022 |
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Use the EASGConfigure.sh script to enable EASG on an Avaya Experience Portal server. After EASG is enabled, the Avaya Services Logins accounts are EASG protected. Use the challenge-response authentication to log in to the Avaya Experience Portal server.
Note:
  • Using EASGConfigure.sh script to enable EASG on an Avaya Experience Portal server does not enable EASG on other existing servers in the Avaya Experience Portal system. To enable EASG on other servers, run the script on each server.
  • Users with root privileges or users who belong to the susers group can run the EASGConfigure.sh to enable EASG.
Before you begin
  • Ensure that the server has a non-Avaya service account with root privilege or a user that belongs to the susers group to run the EASGConfigure.sh script.
  • You cannot log in to the Experience Portal server with an Avaya Services Login account if the current state of the server is disabled.
  1. Log on to the Avaya Experience Portal Linux server in one of the following ways:
    ADDITIONAL INFORMATION:
    • Log in locally as a user with root privilege or as a user who belongs to the susers group.
    • Log in remotely as a non-root user, and then enter the su - command to change the user to a user with root privileges or a user that belongs to the susers group.
  2. Navigate to the $AVAYA_HOME/Support/Security-Tools/EASG directory where the script is located.
  3. Run the bash EASGConfigure.sh --enable command.
    ADDITIONAL INFORMATION:
    The script displays the Acceptance of terms prompt for enabling EASG.
    For example:
    bash EASGConfigure.sh --enable
    Invocation at Tue Apr 25 16:35:50 PDT 2017
    LOG FILE: /opt/Avaya/ExperiencePortal/logs/EASGConfigure/EASGConfigure.sh.2017-04-25.log
    Enhanced Access Security Gateway (EASG)
    EASG is disabled
    By enabling Avaya Services Logins you are granting Avaya access to your system. 

    This is required to maximize the performance and value of your Avaya support entitlements, allowing Avaya to resolve product issues in a timely manner. The product must be 
    registered using the Avaya Global Registration Tool (GRT, see https://grt.avaya.com) to be eligible for Avaya remote 
    connectivity. Please see the Avaya support site (https://support.avaya.com/registration) for additional information for 
    registering products and establishing remote access and alarming.
    Do you want to enable EASG [yes/no]?
  4. Type one of the following:
    • yes to accept the EASG terms.
    • no to cancel.
  5. Review the output and debug log from the /opt/Avaya/ExperiencePortal/logs/EASGConfigure directory to ensure that the script completes successfully.