Port Distribution Report page field descriptions

Last Updated : Jan 08, 2017 |
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Use this page for a real-time view of telephony port distribution across all Media Processing Platform (MPP) servers. You can configure the telephony resources on the VoIP Connections page.
Note:
If there is a port conflict, the text for a particular port appears in red. For more information, see the Current Allocation column.
Column
Description
Zone
The name of the zone within which the MPP server is configured.
Servers
The MPP servers for which you want to see the Port Distribution Report.
Note:
This field appears only if you have selected one or more servers from the Port Distribution page. If you select All Servers from the Servers list on the Port Distribution page, the system does not display this field.
Port
The Experience Portal port number associated with the port.
Note:
The port distribution report for SIP protocol displays only the highest port distribution record.
For detailed port information, click the number of the port to access the Port Information window.
Click the Up arrow in the column header to sort the ports in ascending order and the Down arrow to sort the ports in descending order.
Mode
The operational mode of the port.
The options are:
  • Online: The port is available for normal inbound and outbound calls and is allocated to an MPP.
  • Inbound: The port is available for normal inbound calls and is allocated to an MPP.
  • Test: The port is available for calls made to one of the defined H.323 maintenance stations and is allocated to an MPP in Test mode.
  • Offline: The port is not available and is not allocated to any MPP.
Click the Up arrow in the column header to sort the modes in ascending order and the Down arrow to sort the modes in descending order
State
The state of the port.
The options are:
  • Active: The port has been assigned to an MPP but the MPP does not know the status of the port because the EPM and the MPP are out of sync.
  • Adding: The port has been assigned to an MPP but the MPP has not taken the port yet.
  • Alerting: The port is ringing and checking resources.
  • Available: The port is ready to be assigned to an MPP.
  • Connected: The port is in service and calls are in progress.
  • Delete: The port is in the process of being deleted from the system. It is in use until the grace period expires.
  • Idle: The port is assigned to an MPP but the MPP is not registered with the switch. The port cannot take calls.
  • In Service: The port is assigned to an MPP and the MPP is registered with the switch. The port is ready to take a call.
  • None: The assigned port is missing.
  • Out of Service - Fault: The MPP is trying to register with the port.
  • Out of Service - Manual: The port is manually taken offline from the MPP.
  • Proceeding: The port was taken offline but is currently coming back into service.
  • Removing: The port is being deleted from the MPP. It will soon be available for assignment to another MPP.
  • Trying: The MPP is trying to register with the port.
Tip:
You can hover the mouse over this column to view more information about the state, including any fault information if the port could not be registered.
Port Group
The name of the port group that the port belongs to.
Port groups are administered on the System Configuration pages.
Click the Up arrow in the column header to sort the groups in ascending order and the Down arrow to sort the groups in descending order
Protocol
The port protocol.
Note:
The port distribution data for SIP is consolidated to a single line in each MPP. The port distribution report for SIP protocol displays only the highest port distribution record.
Click the Up arrow in the column header to sort the protocols in ascending order and the Down arrow to sort the protocols in descending order.
Current Allocation
The name of the MPP to which the port is currently allocated.
If there is a port conflict, you can hover the mouse over this field to view a tooltip containing one of the following error messages:
  • Unconfigured port currently owned by <MPP Name>.
  • Port allocated to <MPP1 Name> but currently owned by <MPP2 Name>.
  • Port not yet allocated but owned by <MPP Name>.
  • Port allocated to <MPP Name> but not owned by it.
  • Port allocation not yet sent.
  • Waiting for confirmation of the port allocation.
Base Allocation
The options are:
  • " " (blank): The port is currently allocated to the optimal MPP.
  • An MPP name: The optimal allocation for the port. If the base allocation field is not blank, it probably means that the optimal MPP went out of service and the port was reallocated.