Users page field descriptions

Last Updated : Sep 22, 2021 |
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Use this page to add, view, or change the existing Experience Portal Manager (EPM) user accounts and global account settings. You can also delete the existing user accounts.
Column or Button
Description
Selection check box
Use this Selection check box to select which accounts you want to delete.
Name
The unique identifier for this account. This name is case-sensitive and must be unique across all EPM user accounts.
Note:
You cannot change a user name once it is created.
Enable
The options are:
  • Yes: The user account is active and can be used to log into the EPM.
  • No: The user account is inactive and cannot be used to log into the EPM.
    Note:
    The Enable option is available to the EPM Administrator user account that is added during the EP installation and is by default set to Yes.
Type
The type of the user.
The options are:
  • EP (Password): An EP Web user authenticated by a password.
  • EP (Certificate): An EP Web user authenticated by a certificate.
  • EP (Password and Certificate): An EP Web user authenticated by a password and a certificate.
  • LDAP: An LDAP user authenticated by an external LDAP server.
  • OS: A Linux OS user authenticated by the local operating system.
  • SMGR: A System Manager user authenticated by System Manager SSO.
  • EASG: An Avaya service account authenticated by EASG when EASG is enabled.
Assigned Roles/Features
The options are:
  • One or more of the Experience Portal user roles. This indicates a locally-defined EPM user account or LDAP or Linux OS user.
    Note:
    For LDAP and Linux OS users, this field shows the roles that were assigned when the LDAP and Linux OS users login to the Experience Portal system successfully last time.
  • One or more of the Experience Portal features. This indicates a System Manager user Single Sign-On to EPM.
Last Login
The options are:
  • Never: No one has ever logged in with this user name.
  • The most recent day, date, and time that a user logged in using that account. For the current user, this column displays the day, date, and time that the user logged in to the current session.
If this field displays in red, then the inactivity timeout set in the Inactivity Lockout Threshold field has been exceeded. Hover the mouse over any red field to see the date on which the account was last locked or unlocked.
Failed Attempts
The number of failed login attempts for this user, if any. This number is reset to 0 after a successful login.
If this number is greater than or equal to the value set in the Failed Login Lockout Threshold field, this number displays in red. Hover the mouse over any red value in this field to view the date and time of the last failed login attempt.
Locked
This field displays (Unlock) if the user has:
  • Tried to log in unsuccessfully more times than allowed in the Failed Login Lockout Threshold field, and the lockout duration specified in the Failed Login Lockout Duration field is still in effect.
  • Not logged in within the time period allotted in the Inactivity Lockout Threshold field.
Click this link to unlock the account.
Password Longevity (days)
The options are:
  • The Password Longevity option is enabled for this account. Password Longevity, configured in EPMUser ManagementLogin Options, specifies the number of days for which a given password is valid. After this amount of time has passed, the user is required to change the password.
    Note:
    If a user has multiple roles assigned, and each role has different password longevity in terms of days, the user is warned about the expiry of the password that expires the earliest.
    The default is 60 days.
  • Not Enforced: The password for this account is not enforced.
  • N/A: The Enforce Password Longevity option is not applicable for the user of the following types.
    • OS
    • LDAP
    • SMGR
    • EP certificate user
Add
Opens the Add User page.
Delete
Deletes the user accounts whose Selection check box has been checked.
Note:
If you delete a remote user account, the EPM removes it from the table in this section, but it does not keep the user from logging back into the EPM. To do that, you need to change the corporate directory account access rules defined in the LDAP Settings group.
Note:
Ensure that the user account you want to delete is not the only user account with user manager role. Without a user manager account you cannot add or change Experience Portal user accounts and will need to reinstall Experience Portal in order to create a user manager account.