Event and alarm categories

Last Updated : Aug 12, 2021 |
Prolog information
Every event and alarm is part of one of the following categories:
Column
Description
EP Administration
Messages related to administration activities on the Experience Portal Manager (EPM).
EP Application Interface Service
Messages related to the Application Interface REST web service. This web service runs on the EPM server and allows customer applications to send multi-media messages and starts multi-media applications.
EP Application Interface WS
Messages related to the Application Interface SOAP web service. This web service runs on the EPM server and allows customer applications to initiate outbound calls, send multi-media messages, and starts multi-media applications.
EP Application Interface WS 2.0
Messages related to the Application Interface SOAP web service 2.0. This version is functionally equivalent to the previous one. While there is a single username or password for the former, the new version provides the added facility of allowing multiple users to access the web service.
EP Application Logger
Messages related to the Experience Portal application logger. The application logger is a web service running on Experience Portal which allows Orchestration Designer applications to log messages to the EPM.
EP ASR
Messages related to Automatic Speech Recognition (ASR).
EP Backup
Messages related to the EP Backup subsystem, which provides the means to perform on-demand or scheduled backup operation.
EP Carrier Service
Messages related to the Carrier REST web service, which allows you to retrieve mobile related information from a carrier.
EP CCXML Browser
Messages related to the Call Control eXtensible Markup Language (CCXML) browser, which controls all call handling for all Voice eXtensible Markup Language (VoiceXML) applications.
EP Event Manager
Messages related to the Event Manager, which collects events from other Media Processing Platform (MPP) processes and sends them to the network log web service on the EPM.
EP Licensing
Messages related to port licensing.
EP Listener
Messages related to the Alarm Codes Destinations types (Listeners) where the alarm notification is delivered.
EP Management Service
Messages related to the Experience Portal Management REST web service, which allows you to configure and manage an EPM.
EP Management WS
Messages related to the Experience Portal Management SOAP web service. This web service runs on the EPM server and allows you to configure and manage a EPM.
EP Media Manager
Messages related to audio and video Real-time Transport Protocol (RTP) connections.
EP MMS
Messages related to the MPP Management Service (MMS), which stores configuration information and controls the initialization and operation of an MPP.
EP Media Server Manager
Messages related to the MPP management subsystem, which provides the means to start and stop call processing.
EP MPP System Manager
Messages related to the MPP System Manager process, which manages and monitors MPP processes, configuration, licensing, and system resources.
EP MRCP
Messages related to Media Resource Control Protocol (MRCP), which is an open standard for speech interfaces.
EP Reporting
Messages related to the collection of report data and the generation of reports.
EP Session Manager
Messages related to the MPP Session Manager, which coordinates the low-level interactions between the ASR, TTS, and telephony components and the VoiceXML and CCXML browsers.
EP SNMP Agent
Messages related to the SNMP agent, which collects and stores management information and makes this information available to SNMP managers.
EP Telephony
Messages related to the H.323 connections and Voice over IP (VoIP) telephony interfaces.
EP Trace
Messages related to the EP trace reports. It provides the means to collect trace data from EPM or specific MPP.
EP TTS
Messages related to Text-to-Speech (TTS).
EP Upgrade Manager
Messages related to software upgrades for MPPs running on the EPM.
EP Email Processor
Messages related to the EP Email Processor.
EP SMS Processor
Messages related to the EP SMS Processor.
EP Text Browser
Messages related to the EP Text Processor.
Note:
Additional categories may be available if you have installed managed application on Experience Portal. For more information on managed application based categories, see the documentation delivered with the managed application.