Port Information window field descriptions

Last Updated : May 15, 2013 |
Prolog information
Metadata
Keywords:
Use this window to view detailed information about an Experience Portal telephony port.
This window contains the:

Details group

Field
Description
Port
The Experience Portal port number associated with the port.
Note:
The port information for SIP displays a range from 1 to the port number of the selected port.
Port Group
The name of the port group that the port belongs to.
Gatekeeper
The IP address of the H.323 Gatekeeper.
Gatekeeper Port
The port number of the H.323 Gatekeeper port.

Status group

Field
Description
State
The state of the port.
The options are:
  • Active: The port has been assigned to an MPP but the MPP does not know the status of the port because the EPM and the MPP are out of sync.
  • Adding: The port has been assigned to an MPP but the MPP has not taken the port yet.
  • Alerting: The port is ringing and checking resources.
  • Available: The port is ready to be assigned to an MPP.
  • Connected: The port is in service and calls are in progress.
  • Delete: The port is in the process of being deleted from the system. It is in use until the grace period expires.
  • Idle: The port is assigned to an MPP but the MPP is not registered with the switch. The port cannot take calls.
  • In Service: The port is assigned to an MPP and the MPP is registered with the switch. The port is ready to take a call.
  • None: The assigned port is missing.
  • Out of Service - Fault: The MPP is trying to register with the port.
  • Out of Service - Manual: The port is manually taken offline from the MPP.
  • Proceeding: The port was taken offline but is currently coming back into service.
  • Removing: The port is being deleted from the MPP. It will soon be available for assignment to another MPP.
  • Trying: The MPP is trying to register with the port.
Fault Code and Reason
If this port encountered a fault condition, this will be PTELE00031 - Channel Out of Service.
Hover the mouse over this field to display the reason provided to Experience Portal by the switch.
Call Type
If the port is currently being used, displays the type of call that is currently using the port.
Mode
The operational mode of the port.
The options are:
  • Online: The port is available for normal inbound and outbound calls and is allocated to an MPP.
  • Inbound: The port is available for normal inbound calls and is allocated to an MPP.
  • Test: The port is available for calls made to one of the defined H.323 maintenance stations and is allocated to an MPP in Test mode.
  • Offline: The port is not available and is not allocated to any MPP.

Allocation group

Field
Description
Current Allocation
The options are:
  • <None>: The port is not currently allocated to an MPP.
  • The name of the MPP to which the port is currently allocated along with any error messages that may have been generated by port conflicts.
Base Allocation
The options are:
  • " " (blank): The port is currently allocated to the optimal MPP.
  • An MPP name: The optimal allocation for the port. If the base allocation field is not blank, it probably means that the optimal MPP went out of service and the port was reallocated.