View MPP Settings page field descriptions

Last Updated : Jul 04, 2013 |
Prolog information
Use this page to view the settings for the options that affect all MPPs in the Experience Portal system.

Resource Alerting Thresholds group

Field
Description
CPU
The low water threshold determines when the MPP generates an event warning you that CPU usage is getting high. The high water threshold determines when the MPP generates an alarm warning you that CPU usage is getting dangerously high.
Memory
The low water threshold determines when the MPP generates an event warning you that RAM usage is getting high. The high water threshold determines when the MPP generates an alarm warning you that RAM usage is getting dangerously high.
Disk
The low water threshold determines when the MPP generates an event warning you that disk usage is getting high. The high water threshold determines when the MPP generates an alarm warning you that disk usage is getting dangerously high.

Trace Logger group

Field
Description
Log File Maximum Size
The maximum size, in megabytes, that the log file can be. Once the log file reaches this size, the system starts a new log file. If starting a new log file causes the number of logs to exceed the Number of Logs to Retain setting, the system deletes the oldest file before it starts the new file.
Number of Logs to Retain
The maximum number of log files the system can retain, including the current one. Once this number of log files exists, the system deletes the oldest log file before starting a new one.

Transcription group

Field
Description
Transcriptions Retention Period
How long an MPP keeps detailed session transcriptions for the sessions that it handles.

Record Handling on MPP group

Field
Description
Session Data
Whether an MPP keeps detailed records about the sessions that it handles. Experience Portal uses this data to create the Session Detail report and Session Summary report.
Call Data
Whether an MPP keeps detailed records about the calls that it handles. Experience Portal uses this data to create the Contact Detail report and Contact Summary report.
VoiceXML/CCXML Log Tags
Whether an MPP keeps the CCXML and VoiceXML Log tag data from the application sessions transacted on that server. If desired, Experience Portal can download the Log tag data and display it in the Application Detail report and Application Summary report.

Categories and Trace Levels section

Note:
If these fields are not displayed, click the group heading to expand the group.
Field or Radio Button
Description
ASR
The amount of trace logging done on the Automatic Speech Recognition (ASR) server.
CCXML Browser
The amount of trace logging done for Call Control eXtensible Markup Language (CCXML).
Event Manager
The amount of trace logging for the Event Manager.
This component collects events from other MPP processes and sends them to the network log web service on the EPM.
Media Endpoint Manager
The amount of trace logging done for the Media End Point Manager.
This trace component controls the logging for the media endpoint interface in the MediaManager process. The media endpoint interface controls the RTP (audio, video) flow through the MediaManager and to the external servers.
Media Manager
The amount of trace logging done for the Media Manager.
This trace component controls the logging for the start and shutdown of the MediaManager process.
Media Video Manager
The amount of trace logging done for the Media Video Manager.
This trace component controls the logging for the video interface in the MediaManager process. The video interface handles:
MPP System Manager
The amount of trace logging done for the MPP System Manager.
MRCP
The amount of trace logging done on the speech proxy server.
Reporting
The amount of trace logging done for the Call Data Handler (CDH).
Session Manager
The amount of trace logging done for the MPP Session Manager.
SIP Messages Tracing
The amount of trace logging done for the SIP Messages.
Select Off, Fine, Finer, or Finest.
This component logs the Global Session ID (GSID) in the trace files when you set the tracing level to Finest.
Telephony
The amount of trace logging done on the telephony server.
Trace Logger
The amount of trace logging done for the Web Service Trace.
The Trace Logger uploads the MPP traces requested by the trace client that runs on EPM. This trace component controls the logging for the activities of trace retrieval in the Trace Web Service.
TTS
The amount of trace logging done on the Text-to-Speech (TTS) server.
Voice Browser Client
The amount of trace logging done for the Avaya Voice Browser (AVB) client.
This component connects the Voice eXtensible Markup Language (VoiceXML) interpreter to the MPP. Its logs:
  • Indicate the progress of VoiceXML execution and any exceptions or errors from VoiceXML documents
  • Contain the status and errors from platform initialization and interpreter initialization
Voice Browser INET
The amount of trace logging done for the AVB INET.
This component manages:
  • Downloading content such as VoiceXML and prompts from the application server
  • Storing this content in the local VoiceXML interpreter cache
Voice Browser Interpreter
The amount of trace logging done for the AVB interpreter.
This component parses and interprets the VoiceXML commands and controls the flow of the application based on Dual-tone multi-frequency (DTMF) or recognition results.
Voice Browser Java Script Interface
The amount of trace logging done for the AVB Javascript Interface.
This component perform the ECMAScript execution from the VoiceXML documents. Its logs contain the status of script execution and any ECMAScript semantic errors.
Voice Browser Object
The amount of trace logging done for the AVB.
This component is the interface to the platform module that performs VoiceXML element execution.
Voice Browser Platform
The amount of trace logging done for the AVB.
This component handles messages from the MPP vxmlmgr process, the wrapper for the VoiceXML interpreter.
Voice Browser Prompt
The amount of trace logging done for the AVB prompt.
This component controls queuing, converting, and playing prompts.
Voice Browser Recognition
The amount of trace logging done for the AVB recognition function.
This component controls queuing, loading, and unloading grammars.
Voice Browser Telephony
The amount of trace logging done for the AVB telephony interface.
This component is the interface to the telephony system of the MPP. It handles features such as features as disconnect, blind transfer, and bridge transfer. In addition, its log also contains any channel initialization errors that the system encounters.