Use this tab to configure the CCXML event handlers available to all MPPs on the Experience Portal system.
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Column or Button
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Description
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Selection check box
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Indicates the CCXML event handlers you want to delete.
There is no section check box next to:
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Any Avaya-supplied error handlers, as these error handlers cannot be deleted.
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The default error handler, even if it is customer-installed. If you want to delete it, specify a new default and then check the Selection check box associated with the old customer-installed default handler.
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File Name
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The name of the event handler file.
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Upload Time
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The options are:
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Default
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The options are:
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Current Default: This is the default event handler. Experience Portal uses this event handler for any application that does not have a specific event handler associated with it.
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<Make Default> link: This is not the current default handler. Click this link to make this the default event handler.
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Export
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Opens the contents of the error handler in a browser window or saves it to your local machine.
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Add
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Opens the Add CCXML Event Handler page.
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Delete
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Deletes the selected event handlers.
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